APPR 160A: HVAC TECH, CUSTOMER SERVICE
Foothill College Course Outline of Record
| Heading | Value |
|---|---|
| Effective Term: | Summer 2021 |
| Units: | 5 |
| Hours: | 37 lecture, 86 laboratory per quarter (123 total per quarter) |
| Prerequisite: | Per California Code of Regulations, this course is limited to students admitted to the Plumbing & Pipefitting Apprenticeship Program. |
| Degree & Credit Status: | Degree-Applicable Credit Course |
| Foothill GE: | Non-GE |
| Transferable: | None |
| Grade Type: | Letter Grade (Request for Pass/No Pass) |
| Repeatability: | Not Repeatable |
Student Learning Outcomes
- Explain the use and operation of heat pumps.
- Explain the importance and demonstrate the use of the refrigerant recovery equipment.
Description
Course Objectives
The student will be able to:
A. Demonstrate a working knowledge of HVAC related science
B. Explain the terminology commonly used in the HVAC industry
C. Explain and demonstrate use of the Mollier diagram
D. Demonstrate an operational command of the heat pump
E. Demonstrate a working knowledge of the common controls used in HVAC
F. Explain the different types of refrigerants and demonstrate their application
G. Pass the EPA 608 CFC certification program
H. Explain the basic principles of customer service as it relates to the HVAC industry
I. Explain and use safety policies, procedures, and guidelines
Course Content
A. HVAC Related Science
1. Demostrate understanding of pressure, temperature and flow laws
2. Use mathematical formulas to show understanding of those laws
B. Use of Terms
1. Demonstrate command of commonly used terms of HVAC
2. Define the use and application of those terms
C. Mollier Diagram
1. Demonstrate a command of the Mollier diagram
2. Calculate flow rate, HP, volumetric capacity, SEER using the Mollier diagram
3. Measure operating system at school and plot on a Mollier diagram
D. Heat Pump
1. Review and demonstrate the operation and components of the heat pump
2. Practice troubleshooting theoretical problems
E. Basic Controls
1. Review and identify basic controls used in small tonnage HVAC equipment
2. Demonstrate understanding of control symbols on electrical diagrams
3. Review new microprocessor controls now being implemented in the HVAC industry
F. Refrigerants
1. Understand types of refrigerants in the HVAC industry
2. Demonstrate knowledge of proper handling and safe working practices
3. Demonstrate use of recovery equipment
G. EPA 608 Certification
1. Review EPA 608 laws rules and application
2. Pass proctored test for certification
H. Customer Service
1. Review relationships between customer, tech, office
2. Review proper paperwork completion
I. Safety
1. Nightly review of "toolbox" topics
2. Students to lead safety topics by mid-term
Lab Content
Students will work individually and in teams on practical projects to learn:
A. Use of recovery equipment
B. Log operation on Hampton trainer
C. Service on-site HVAC equipment
D. Customer service role playing
E. Proper selection and use of PPE (ongoing through out the term)
Special Facilities and/or Equipment
B. Hampton trainers
Method(s) of Evaluation
Group and classroom participation
Hands-on demonstration
Written examination
Method(s) of Instruction
Lectures and classroom discussion on course material
Classroom hands-on with tools and equipment
Demonstrate learned skills in front of peers
Representative Text(s) and Other Materials
International Pipe Trades Training Committee. HVACR Training Manual, Vols. 1 and 2. 2008.
Although this text is older than the suggested "5 years or newer" standard, it remains a seminal text in this area of study.
Types and/or Examples of Required Reading, Writing, and Outside of Class Assignments
A. Readings from HVACR Training Manual, Vol. 1: Unit 3, Refrigeration and Refrigerants, and Unit 23, Compressors
B. Writing assignments include review worksheets for Unit 3 and Unit 23 in HVACR Training Manual, Vol. 1